Last updated: May 20, 2020
We do not require Website visitors to provide Personal Information in order to have access to information available on the Website. We may collect Personal Information that Users choose to provide when filling out registration forms on the Website for different CareCloud offerings and services.
Products and Services
We may receive and store Personal Information about Users from our customers in connection with the Products and Services that we provide.
The Way We Use Personal Information
We may contact Users to respond to their Contact Us Requests, or contact customer staff in connection with their use of Products and Services to which their institutions subscribe. We store Personal Information only for as long as necessary to respond to Users, to provide the Products and Services and/or to comply with applicable record retention rules.
We will not share, transfer or disclose Users’ Personal Information to any third party without each User’s express consent, except as expressly stated herein.
Sharing Personal Information
We may share or transfer Personal Information (as directed by our customers, to whom Users originally disclosed their Personal Information; and as may be required by law.
User rights regarding Personal Information
As required by law, we provide Users with the right to access, correct, or delete any of their Personal Information that we may be holding. Any such request should be forwarded to our Privacy Officer (the details are provided below). We may request that Users first attempt to resolve their concern (and show proof thereof) that collected the Personal Information and provided it to us for storage purposes and in connection with the Products and Services.
CareCloud does not knowingly collect any information from children under the age of 13 unless and until the our customer has obtained appropriate parental consent for the child to use the Service. Because CareCloud collects and uses Student Data at the direction of and under the control of a School, CareCloud relies on each School to provide appropriate notice to parents of the School's use of third party service providers such as CareCloud, and for the Schools to provide consent, if necessary, and authorization for CareCloud to collect Student Data. Please contact us at firstname.lastname@example.org if you believe we have inadvertently collected personal information of a child under 13 without proper consent so that we may delete such data as soon as possible.
The security of Personal Information is important to us. We follow generally accepted industry standards, including the use of appropriate administrative, physical and technical safeguards, to protect the Personal Information submitted to us.
We will conduct compliance audits of our relevant privacy practices to verify adherence to this Policy. Where we have knowledge that any of our employees or third party service providers is using or disclosing personal information in a manner contrary to this policy, we will take reasonable steps to prevent or stop the use or disclosure. We hold our employees and third party providers accountable for maintaining the trust that our Users place in our company.
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